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Membership Agreement

WARNING: In accordance with the relevant law , please read the following contract text by printing it in 12-point and bold font. In addition; every customer who becomes a member of our website and makes a purchase is deemed to have read and accepted all the articles of our sales contract below, which was prepared by us, without the need for any further notice!

TVT ELECTRIC ELECTRONICS COMPUTER CONSTRUCTION IMPORT EXPORT TOURISM TRADE AND IND.LTD.CO DISTANCE SALES AGREEMENT

This contract has been prepared based on the obligation to make a contract for sales made over the internet in accordance with the Regulation on the Application Procedures and Principles of Distance Contracts published in the Official Gazette dated 13.06.2003 and numbered 25137, and its articles are as follows.

ARTICLE 1 - SUBJECT

The subject of this contract covers the rights and obligations of the parties in accordance with the provisions of the Law No. 4077 on the Protection of Consumers - Regulation on the Application Principles and Procedures of Distance Contracts, regarding the sale and delivery of the product, the characteristics and sales price of which are specified below, which the SELLER sells to the BUYER.

ARTICLE 2.1 - SELLER INFORMATION
Title: TVT ELECTRIC ELECTRONICS COMPUTER CONSTRUCTION IMPORT EXPORT TOURISM TRADE AND IND.LTD.CO. (Hereinafter referred to as TVT Computer)
Address: Muratpaşa Mah.Çatalköprü Cad.DR.T Özbek Apt.NO:19/1 Muratpaşa-Antalya/Türkiye
Phone: 0242 444 88 84
Fax: 0242 244 72 26
Email: info@tvt.com .tr

ARTICLE 2.2 - BUYER INFORMATION
As a customer   www.tvt.com A person who is a member of the .tr shopping site.
The address and contact information used when registering is taken into account.

ARTICLE 3 - PRODUCT INFORMATION SUBJECT TO THE CONTRACT

The type, quantity, brand/model, color, number, sales price, payment method of the Goods/Product/Service consist of the information at the time the order is finalized.

ARTICLE 4 - GENERAL PROVISIONS

4.1 - BUYER declares that he/she has read and is informed about the basic characteristics, sales price and payment method of the product or products that are the subject of the contract specified in Article 3 and all preliminary information regarding delivery and has given the necessary confirmation electronically.

4.2 - The product or products subject to the contract shall be delivered to the BUYER or the person/organization at the address indicated by the BUYER within the period specified in the preliminary information, depending on the distance of the BUYER's place of residence, provided that the legal 30-day period is not exceeded. This period may be extended for a maximum of 10 days, provided that the BUYER is notified in advance.

4.3 - If the product subject to the contract is to be delivered to a person/organization other than the BUYER, TVT Bilgisayar cannot be held responsible if the person/organization does not accept the delivery.

4.4 – TVT Bilgisayar is responsible for the delivery of the contracted product in a sound, complete manner, in accordance with the specifications specified in the order and with warranty documents and user manuals, if any.

4.5 - In order for the product subject to the contract to be delivered, the signed copy of this contract must be delivered to TVT Bilgisayar and the price must be paid using the payment method preferred by the BUYER. If the product price is not paid for any reason or is cancelled in the bank records, TVT Bilgisayar is deemed to be relieved of its obligation to deliver the product.

4.6- If the bank or financial institution does not pay the price of the product to TVT Bilgisayar due to the unfair or illegal use of the BUYER's credit card by unauthorized persons for reasons not caused by the BUYER's fault after the delivery of the product, the product must be sent to TVT Bilgisayar within 3 days, provided that it has been delivered to the BUYER. In this case, the shipping costs belong to the BUYER.

4.7- If TVT Bilgisayar cannot deliver the contracted product within the specified time due to force majeure or extraordinary circumstances such as adverse weather conditions or interruption of transportation, it is obliged to notify the BUYER. In this case, the BUYER may exercise one of the following rights: cancellation of the order, replacement of the contracted product with a similar one, if any, and/or postponement of the delivery period until the elimination of the impeding circumstances. In the event that the BUYER cancels the order, the amount paid shall be paid to the BUYER in cash and in a single transaction within 10 days.

4.8- Products that are defective or broken, whether sold with or without a warranty certificate, can be sent to the Importer company for the necessary repairs under warranty conditions. TVT Bilgisayar cannot be held responsible for any problems that may occur in the Authorized Service of the Importer Company.

4.9- This contract becomes valid after it is signed by the BUYER and delivered to TVT Bilgisayar by fax or mail.

ARTICLE 5 - RIGHT OF WITHDRAWAL

The BUYER has the right of withdrawal within (7) days from the delivery of the contractual product to him/her or to the person/organization at the address he/she has indicated. In order to use the right of withdrawal, it is required that TVT Bilgisayar be notified by fax, email or telephone within this period and that the product has not been used within the framework of the provisions of the relevant article. In case of use of this right, it is mandatory to return the cargo delivery report stating that the product delivered to the 3rd party or BUYER was sent to TVT Bilgisayar and the original invoice. The product price will be returned to the BUYER within 7 days following the receipt of these documents. If the original invoice is not sent, VAT and other legal obligations, if any, cannot be returned. The cargo cost of the product returned due to the right of withdrawal will be covered by the BUYER.

The right of withdrawal cannot be exercised for products that cannot be returned due to their nature, single-use products, copyable software and programs, products that deteriorate quickly or have expired. The use of the right of withdrawal for all kinds of software and programs, DVDs, VCDs, CDs and cassettes, batteries, consumables (toner, cartridge, ribbon, etc.) is subject to the condition that the packaging of the product is unopened, undamaged and the product is unused.

In addition, the consumer cannot exercise his/her right of withdrawal for goods that are produced in accordance with the consumer's special requests and demands or that have been personalized by making changes or additions.

If the payment is made by credit card or a similar payment card, the consumer may request that the payment transaction be cancelled on the grounds that the card was used without his/her consent and in an unlawful manner. In this case, the institution that issued the card shall refund the payment amount to the consumer within 10 days from the notification of the objection.

In the implementation of this contract, Consumer Arbitration Committees and Consumer Courts at the location of TVT BİLGISAYAR are authorized up to the value declared by the Ministry of Industry and Trade.

If the order is finalized, the BUYER will be deemed to have accepted all the terms of this contract.

Members and Guests Personal Data Lighting Text

According to the Personal Data Protection Law No. 6698 (“Law”), TVT ELEKTRİK ELEKTRONİK BİLGİSAYAR İNŞAAT İTHALAAT İHRACAT TURİZM TİC ARET VE SAN AYİ L İMİTE D Ş İRKE Tİ (“Hereinafter referred to as ‘ TVT ’ ”) is defined as the DATA CONTROLLER due to the fact that it processes personal data about you . According to Article 10 of the Law titled “Information Obligation”, data controllers are obliged to inform real persons whose personal data they process about certain issues.

This text has been prepared by TVT in order to ensure both compliance with the legislation and to be transparent and accountable .

Definitions

According to the Personal Data Protection Law No. 6698:

Personal data means any information relating to an identified or identifiable natural person;

Processing of personal data means any operation performed on data, such as obtaining, recording, storing, preserving, changing, reorganizing, disclosing, transferring, taking over, making available, classifying or preventing the use of personal data, in whole or in part, by automatic means or non-automatic means provided that it is part of any data recording system;

The relevant person means the natural person whose personal data is processed;

Data controller is the natural or legal person who determines the purposes and means of processing personal data and is responsible for the establishment and management of the data recording system.

The obligation to inform means that , during the collection of personal data, the data controller or the person authorized by him/her must inform the relevant persons about the identity of the data controller, the purpose for which personal data will be processed, to whom and for what purpose the processed personal data may be transferred, the method and legal basis for collecting personal data, and other rights listed in Article 11 of the Law.

expresses.

Relevant Person: You, our valued member, who is a member of our website named [ tvt.com.tr ] and whose personal data we process during the membership period and in the transactions you carry out as a member, are defined as the relevant person by law.

Data Controller: The [ TVT ] data controller is responsible for determining the purposes and means of processing personal data regarding you and for establishing and managing the data recording system .

In different transactions you perform as a member on our site, different personal data of yours may be processed for different purposes. Therefore, if you are included in the processes specified in the headings below, you can access detailed information about your personal data by clicking on the headings.

 

Your Personal Data Processed According to the Processes, Purposes of Processing and Legal Reasons

 

In your membership process as our individual member;

 

  • Your Identity (Name, Surname, Gender), Contact (GSM Number, Email), Legal Transaction (Consent Statement) Transaction Security (The password you created) data;
    • For the Purpose of Carrying Out Contract Processes ( Establishing the Membership Agreement) ,
      • KVKK Article 5/2(c): It is obtained by us in accordance with the clause that the processing of personal data of the parties to the contract is necessary, provided that it is directly related to the establishment or execution of a contract,
    • For the purpose of carrying out / supervising business activities (to carry out membership transactions) ,
      • KVKK Art. 5/2(c): In accordance with the provision that the processing of personal data of the parties to the contract is necessary, provided that it is directly related to the establishment or execution of a contract (Your membership information must be stored in order for you to benefit from your membership rights throughout the membership contract.) are stored by us.

Throughout this process, your transaction security (date and time of the transaction you have performed) and contact (mail; e-mail) data are processed for the purpose of carrying out information security processes (for the purpose of recording transactions and verifying identity through your contact address) in accordance with the clause "Data processing is mandatory for the establishment, exercise or protection of a right" in Article 5/2(e) of the KVKK (It is mandatory for us to carry out the activities mentioned in order to protect our rights in the event of a possible dispute) .

To Whom and For What Purposes Can Personal Data Be Transferred?

Your personal data may be transferred to the relevant authorities upon request, within the framework of Article 28/1 of the KVKK, without any obligation to inform and without your explicit consent.

Apart from this, in unforeseen cases, your personal data may be transferred to public institutions (administrative authorities such as Ministries) specified in the law upon request and in accordance with the purposes and limitations set forth in the law.

Your personal data is not transferred except for our legal obligations that do not require information and your explicit consent.

Methods of Collecting Personal Data

Your personal data is obtained by automatic methods by entering your information on the individual member information entry screen. In addition; transaction security (date and time of transactions you have performed) data is automatically created by our site.

As our Member, in your Account Update Process;

  • Your Identity (Name, Surname) , Contact (E-mail, Mobile Phone, Address), Membership Transaction (Tax Office, Data Number, Trade Name) data;
    • For the Purpose of Conducting / Supervising Business Activities (Updating Your Information) ,
      • KVKK Art. 5/2(c): In accordance with the clause that the processing of personal data of the parties to the contract is necessary, provided that it is directly related to the establishment or execution of a contract (One of your rights under the membership agreement is to update your information.), it is obtained by us,
    • For the purpose of carrying out / supervising business activities (to carry out membership transactions) ,
      • KVKK Art. 5/2(c): In accordance with the provision that the processing of personal data of the parties to the contract is necessary, provided that it is directly related to the establishment or execution of a contract (Your membership information must be stored in order for you to benefit from your membership rights throughout the membership contract.) are stored by us.

During this entire process, if you are a member who provides your date of birth, your date of birth (ID), if you are a member who provides your gender, your gender information (ID), if you are a member who provides your TR ID No. (ID), and if you are a member who provides your telephone information, your telephone (Contact) information will be processed in addition to the above.

Your transaction security (date and time of the transaction you have performed) data is automatically created by our website for the purpose of carrying out information security processes, in accordance with the clause "Data processing is mandatory for the establishment, exercise or protection of a right" in Article 5/2(e) of the KVKK (In the event of a possible dispute, it is mandatory to carry out the aforementioned activities to protect our rights) .

To Whom and For What Purposes Can Personal Data Be Transferred?

Your personal data may be transferred to the relevant authorities upon request, within the framework of Article 28/1 of the KVKK, without any obligation to inform and without your explicit consent.

Apart from this, in unforeseen cases, your personal data may be transferred to public institutions (administrative authorities such as Ministries) specified in the law upon request and in accordance with the purposes and limitations set forth in the law.

Your personal data is not transferred except for our legal obligations that do not require information and your explicit consent.

Methods of Collecting Personal Data

Your personal data is obtained by automatic methods by entering your information on the account update screen. In addition; transaction security (date and time of transactions you have performed) data is automatically created by our site.

In your membership process as our corporate member;

  • Your Identity (Name, Surname), Contact (GSM Number, e-mail ), Membership Transaction (Your Company Name, Tax Office), Transaction Security (The password you created) data;
    • For the Purpose of Carrying Out Contract Processes ( Establishing the Membership Agreement) ,
      • KVKK Article 5/2(c): It is obtained by us in accordance with the clause that the processing of personal data of the parties to the contract is necessary, provided that it is directly related to the establishment or execution of a contract,
    • For the purpose of carrying out / supervising business activities (to carry out membership transactions) ,
      • KVKK Art. 5/2(c): In accordance with the provision that the processing of personal data of the parties to the contract is necessary, provided that it is directly related to the establishment or execution of a contract (Your membership information must be stored in order for you to benefit from your membership rights throughout the membership contract.) are stored by us.

If you share your existing membership e-mail address with us on our website during this entire process, your existing membership e-mail address (contact) information will be processed in addition to the above.

Your personal data is processed for the purpose of transaction security (date and time of the transaction you have performed) and communication (mail; e-mail) ; in order to carry out information security processes (to record transactions and verify identity through your communication address) in accordance with the clause "Data processing is mandatory for the establishment, exercise or protection of a right" in Article 5/2(e) of the KVKK (It is mandatory for us to carry out the activities mentioned in order to protect our rights in the event of a possible dispute) .

To Whom and For What Purposes Can Personal Data Be Transferred?

Your personal data may be transferred to the relevant authorities upon request, within the framework of Article 28/1 of the KVKK, without any obligation to inform and without your explicit consent.

Apart from this, in unforeseen cases, your personal data may be transferred to public institutions (administrative authorities such as Ministries) specified in the law upon request and in accordance with the purposes and limitations set forth in the law.

Your personal data is not transferred except for our legal obligations that do not require information and your explicit consent.

Methods of Collecting Personal Data

Your personal data is obtained by automatic methods by entering your information on the corporate member information entry screen. In addition; transaction security (date and time of transactions you have performed) data is automatically created by our site.

If You Are Our Member Requesting a Quote;

  • Your Identity (Name, Surname), Contact (E-Mail, Phone) Member Transaction (Quotation Request Product Name, Quotation Request Details, Contact Preference) data
    • For the Purpose of Carrying Out Goods / Services Sales Processes,
      • KVKK Article 5/2(c): The personal data of the parties to the contract is obtained by us in accordance with the clause (For the Purpose of Creating a Price Offer) in which the processing of personal data is necessary, provided that it is directly related to the establishment or execution of a contract.
    • For the Purpose of Carrying Out Storage and Archive Activities ,

§   KVKK Article 5/2(f): Provided that it does not harm the fundamental rights and freedoms of the relevant person, data processing is mandatory for the legitimate interests of the data controller (As the data controller, we have a legitimate interest in keeping the price offer we offer for a reasonable period of time for business follow-up, and therefore in keeping your personal data in question) .

 

Throughout this process, your transaction security (date and time of the transaction you have performed) data is automatically created and stored by our system for the purpose of carrying out information security processes, in accordance with the clause "Data processing is mandatory for the establishment, exercise or protection of a right" in Article 5/2(e) of the KVKK (It is mandatory for us to carry out the aforementioned activities to protect our rights in the event of a possible dispute) .

To Whom and For What Purposes Can Personal Data Be Transferred?

Your personal data may be transferred to the relevant authorities upon request, within the framework of Article 28/1 of the KVKK, without any obligation to inform and without your explicit consent.

Apart from this, in unforeseen cases, your personal data may be transferred to public institutions (administrative authorities such as Ministries) specified in the law upon request and in accordance with the purposes and limitations set forth in the law.

Apart from our legal obligations that do not require disclosure and do not require your explicit consent; it will be published within the framework of the conditions stipulated in Article 8 of the Law.

Methods of Collecting Personal Data

Your personal data is obtained by automatic methods by entering your information on the get price quote screen. In addition; transaction security (date and time of transactions you have performed) data is automatically created by our site.

 

If You Contact Us Via the Contact Form;

·        Identity (Name, Surname), Visitor Action (Message Content, message date), Contact (Telephone, e-mail), your data.

 

he    For the Purpose of Carrying Out Communication Activities (Obtaining the messages you send)

 

§   KVKK Article 5/2(c): Provided that it is directly related to the establishment or execution of a contract, the processing of personal data of the parties to the contract will be obtained by us (for the purpose of contacting us during your membership process) .

 

he    For the Purpose of Carrying Out Storage and Archive Activities (Storing the messages you send)

 

§   In accordance with the clause “Data processing is mandatory for the establishment, exercise or protection of a right” in Article 5/2(e) of the KVKK (In the event of a possible dispute, it is mandatory for us to carry out the aforementioned activities in order to protect our rights) .

 Throughout this process, your transaction security (date and time of the transaction you have performed) data is automatically created and stored by our system for the purpose of carrying out information security processes, in accordance with the clause "Data processing is mandatory for the establishment, exercise or protection of a right" in Article 5/2(e) of the KVKK (It is mandatory for us to carry out the aforementioned activities to protect our rights in the event of a possible dispute) .

To Whom and For What Purposes Can Personal Data Be Transferred?

Your personal data may be transferred to the relevant authorities upon request, within the framework of Article 28/1 of the KVKK, without any obligation to inform and without your explicit consent.

Apart from this, in unforeseen cases, your personal data may be transferred to public institutions (administrative authorities such as Ministries) specified in the law upon request and in accordance with the purposes and limitations set forth in the law.

Apart from our legal obligations that do not require disclosure and do not require your explicit consent; it will be published within the framework of the conditions stipulated in Article 8 of the Law.

Methods of Collecting Personal Data

Your personal data is obtained by automatic means by filling out the contact form. In addition; transaction security (date and time of transactions you have performed) data is automatically created by our site.

If you complete your membership process quickly through your Google or Facebook accounts;

Your Identity (Name, Surname), Contact (e-mail, phone) and Visual and Audio Records (User Photo) data will be obtained by us for the purpose of carrying out the processes, in accordance with the clause of KVKK Article 5/2(c): The processing of personal data of the parties to the contract is necessary, provided that it is directly related to the establishment or execution of a contract (for the purpose of starting your membership transactions and therefore establishing the membership contract) .

Throughout this process, your transaction security (date and time of the transaction you have performed) data is automatically created and stored by our system for the purpose of carrying out information security processes, in accordance with the clause "Data processing is mandatory for the establishment, exercise or protection of a right" in Article 5/2(e) of the KVKK (It is mandatory for us to carry out the aforementioned activities to protect our rights in the event of a possible dispute) .

To Whom and For What Purposes Can Personal Data Be Transferred?

Your personal data may be transferred to the relevant authorities upon request, within the framework of Article 28/1 of the KVKK, without any obligation to inform and without your explicit consent.

Apart from this, in unforeseen cases, your personal data may be transferred to public institutions (administrative authorities such as Ministries) specified in the law upon request and in accordance with the purposes and limitations set forth in the law.

Your personal data is not transferred except for our legal obligations that do not require information and your explicit consent.

Methods of Collecting Personal Data

Your personal data is obtained from the platforms we specify by automatic methods. In addition; Your transaction security (date and time of the transactions you have performed) data is automatically created by our site.

 

If You Write Comments About Products During Your Membership;

  • Your Identity (Name, Surname), Membership Process (Title, Score, Comment, Anonymous Comment Option) data

he    Carrying out activities aimed at customer satisfaction,

 

§   KVKK Article 5/1: Based on your explicit consent (We obtain and make public your personal data based on the explicit consent you have marked on the comment writing screen.)

 

 

If you choose to comment anonymously during this entire process, your name and surname information will not be made public.

Transaction security (Date and time of the transaction you have performed) Your data is automatically created and stored by our system for the purpose of carrying out information security processes, in accordance with the clause "Data processing is mandatory for the establishment, exercise or protection of a right" in Article 5/2(e) of the KVKK (In the event of a possible dispute, it is mandatory to carry out the aforementioned activities in order to protect our rights) .

To Whom and For What Purposes Can Personal Data Be Transferred?

Your personal data may be transferred to the relevant authorities upon request, within the framework of Article 28/1 of the KVKK, without any obligation to inform and without your explicit consent.

Apart from this, in unforeseen cases, your personal data may be transferred to public institutions (administrative authorities such as Ministries) specified in the law upon request and in accordance with the purposes and limitations set forth in the law.

Apart from our legal obligations that do not require disclosure and do not require your explicit consent; it will be published within the framework of the conditions stipulated in Article 8 of the Law.

Methods of Collecting Personal Data

Your personal data is obtained by automatic methods by entering your information on the write a comment screen. In addition; transaction security (date and time of transactions you have performed) data is automatically created by our site.

 

Your Rights Regarding Your Personal Data

Data subjects must first communicate their rights regarding their personal data to the data controller.

 

Regarding your personal data in accordance with the law:

 

a) Learning whether personal data is being processed,

 

b) Request information regarding your personal data if it has been processed,

 

c) To learn the purpose of processing your personal data and whether they are used in accordance with their purpose,

 

d) To know the third parties to whom your personal data is transferred, either domestically or abroad,

 

d) Request correction of your personal data if it is processed incompletely or incorrectly,

 

e) Request the deletion or destruction of your personal data if the reasons requiring processing are eliminated,

 

f) Request that the operations carried out in accordance with clauses (d) and (e) be notified to third parties to whom your personal data has been transferred,

 

g) To object to a result that is to your detriment as a result of your processed data being analyzed exclusively through automatic systems,

 

g) If you suffer damage due to unlawful processing of personal data, you may exercise your right to demand compensation for the damage.

 

 

Application Method

Your application:

§   In writing to the address of Muratpaşa Mahallesi Çatalköprü Caddesi No:17/A TVT Bilgisayar Muratpaşa/Antalya;

§   tvt@hs09.kep.tr with a secure electronic signature or mobile signature to the kep address;

§   If your e-mail address is registered in our system , kvkk@tvt.com.tr You can do this by sending an e-mail to the e-mail address.

In your application;

▪        Your name, surname and signature if the application is in writing,

▪        For citizens of the Republic of Türkiye, your Turkish identity number, if you are a foreigner, your nationality, passport number or ID number if you have one,

▪        Your residence or workplace address for notification,

▪        If available, your e-mail address, telephone and fax number for notification purposes,

▪        Your request subject,

It is mandatory to have it and if there is any information and documents related to the subject, they must be attached to the application.

TVT reserves the right to verify your identity.

You can access the procedural rules to be followed during the application and more detailed information in the " Communiqué on the Procedures and Principles of Application to the Data Controller " of the Personal Data Protection Authority.

Last Update: 23.05.2024

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